Returns & Exchanges

At WONKY, we stand by the quality of our rescued produce and pantry staples, offering full refunds or replacements if your items arrive damaged or don't meet our freshness standards. Due to the perishable nature of our products, we typically do not require physical returns, ensuring no additional food waste is created.

Return Process

• 1.
  Inspect Your Delivery

  Check your WONKY box immediately upon arrival to ensure all items are fresh and your order is complete.

• 2.
  Document Any Issues

  If any items are damaged or spoiled, take a clear photo of the product and the shipping label as proof for our quality team.

• 3.
  Submit a Claim

  Email our support team within 48 hours of delivery with your order number and the photos of the affected items.

• 4.
  Refund or Replacement

  Once approved, we will issue a credit to your original payment method or ship a replacement in your next scheduled box.