Frequently Asked Questions

Everything you need to know about our perfectly imperfect snacks.

What exactly is 'wonky' food?

Wonky food refers to high-quality produce and snacks that are rejected by mainstream supermarkets due to cosmetic imperfections, such as odd shapes or sizes, or surplus stock. We rescue these items to prevent food waste.

How do you ensure the quality of your products?

While our products may look a little different, they meet all safety and taste standards. We work closely with our suppliers to ensure every item is fresh, delicious, and safe for consumption.

Where do you ship and how much does it cost?

We currently ship nationwide. Standard shipping is $5.99, but we offer free shipping on all orders over $50. You will receive a tracking number as soon as your box leaves our warehouse.

Can I return food items if I change my mind?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is a quality issue, please contact us within 48 hours for a full refund or replacement.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How does WONKY help the environment?

By purchasing from us, you are directly reducing food waste. To date, our community has saved over 500 tons of perfectly good food from ending up in landfills, significantly lowering carbon emissions.